This course provides professionals with the knowledge, skills, and attitudes required to achieve outstanding organizational results. It covers the principle management and leadership concepts and competencies needed to formulate and execute strategy; how to create operational structures, systems, processes, and resources to execute the strategy; how to support front-line managers and employees by creating the conditions to help them succeed; and finally, to actually lead and manage tactically on the front-lines. This includes the ability to motivate and inspire people on an individual and collective basis. The Strategic, Operational & Tactical Leadership training course integrates the most effective and efficient methods for building and leading dynamic, adaptable, and highly competitive teams and organisations.

This training course will feature:

• Fundamentals of planning, execution, and progress/results measurement
• Nested hierarchical planning, mission analysis and mission leadership
• The fundamental principles common to all types of leadership and the characteristics proper to strategic, operational and tactical leadership
• Leadership Development Framework: How leaders develop, progress, and grow and the techniques to foster this evolution
• Selection and maintenance of the aim: Determining and communicating one’s vision and mission and their relation to intrinsic motivation, initiative and transformational leadership at all levels of the business

Training Objectives

• Understand the planning and execution framework at all levels of the organisation
• Recognize and apply the concepts and principles of strategy, operational planning and tactical execution
• Create and maintain organisational structures, processes, and systems to ensure tactical, operational and strategic success
• Understand and apply the strategic, operational, and tactical leadership framework
• Identify and assess linkages and interrelations of leadership with strategy, operations, organisation and tactics

Who is this Training Course for?

Executives, Entrepreneurs, and Managers who must build and lead dynamic and high performing teams and organisations in demanding, competitive conditions are encouraged to attend to this training course.

• Line and functional Managers, Team Leaders and Supervisors in organisations of all sizes
• Professionals responsible for strategy, marketing, business development, production, operations, HR, and/or product development
• Intermediate and advanced level Managers, Team Leaders and Supervisors within all sectors, private and public, profit and not-for-profit

The Course Content

Module 1: Strategy Excellence: From Strategic Vision to Tactical Execution

Day One: Understanding Strategy and Strategy Execution

• Defining and Understanding of Strategy
• Linking Strategy to Action
• Setting Long Term Organisational Destination – Strategy is about Where are you Heading
• Strategy Documentation, Communication and Duration
• Defining Strategy and Operational Effectiveness – What is the difference?
• Barriers and Success Factors related to Strategy Execution including Leadership and Culture

Day Two: From Vision to Results: The Planning and Execution Framework

• Understanding the distinction between Strategy, Operations and Tactics
• How Planning and Execution Work
• Impact of Mission and Vision Statements on Strategic Planning
• Mission Analysis and Mission Leadership
• Measuring Progress and Results
• The Gap between Strategy and Performance

Day Three: Turning Strategy into Actionable Plan

• Invisibility of Performance Bottlenecks to Top Management
• Under Performance Culture Impact on Strategy and Performance Gap
• How to close the strategy and performance gap
• The Four Successful Steps in Turning Strategy into Actionable Plan
• Building A Strategy – Focused Organisation (SFO)
• The Six Loop Strategy Execution System including the Office of Strategy Management (OSM)

Day Four: Understanding the Meaning of Performance Measurements and Management

• Why do we need Performance Management System?
• Characteristics of Good Measures
• The Balanced Scorecard
• Defining Critical Success Factors
• Organisational Excellence
• How to Develop and Standardise Performance Metrics

Day Five: Implementing a Successful Performance Management System

• Gaining Management Commitment and Selecting a Winning Team
• Planning for Success – Strategic Business Planning Framework
• Performance Contract Framework
• The usage of charts in presenting effective reports
• Complete exercise on how to develop a Balanced Scorecard from scratch
• Conclusion and Wrap Up

Module 2: Effective Organizational Leadership

Day Six: Understanding Organizational Leadership

• Defining Leadership in an Organization
• Key behavioral factors in Leadership
• Leading in the modern world: VUCA
• Understanding strategic, operational, and tactical leadership
• Leading Change in an organization
• Leadership assessment: Strategic, Operational, Tactical

Day Seven: Vision and Strategy: Strategic Leadership

• Characteristics of Strategic Leaders
• Strategic data and planning factors
• Developing Strategy: Mission or Mantra?
• Building your Leadership brand
• Inspirational engagement and influence
• Communicate and cascading Strategy to gain buy-in

Day Eight: Implement & Perform: Tactical Leadership

• Characteristics and behaviours of Tactical Leaders
• Tactical Intelligence data and planning
• Managing performance and motivation
• Understanding Team Dynamics
• Building Team cohesiveness
• Coach and engage for success

Day Nine: Linking Strategic to Tactical: Operational Leadership

• Characteristics and requirements of Operational Leaders
• Mastering Operational Management principles
• Linking strategic goals to tactical objectives
• Managing key stakeholders: Cross-departmental cooperation
• Managing Operational Meetings
• Turning negative ideas in to positive achievements

Day Ten: Creating the Leadership Organization

• Creating an organizational culture
• Developing a collaborative vision and strategy
• Continuous improvement for organizational success
• Working across boundaries: Virtual leadership
• Collaborative Organization: Group exercise
• Action Planning & Next steps